About Orellan

ABOUT ORELLAN

Designed for homes that are lived in

Orellan creates furniture and lighting with a quiet, lasting presence—pieces shaped by natural materials, thoughtful proportions, and refined details. We believe good design should feel effortless in everyday life and grow more beautiful over time.

Natural materials, honest craftsmanship

We work with carefully selected materials such as solid wood, wood veneers, natural stone, metal finishes, and hand-applied textures chosen for their character and durability. Because these materials are naturally unique, variations in grain, tone, texture, and veining are part of what makes each piece distinctive.

We partner with trusted manufacturing facilities and material suppliers to support consistent quality, careful finishing, and reliable fulfillment for the U.S. market.

Made with care, delivered with clarity

We value transparency as much as craftsmanship. Product pages provide clear specifications, dimensions, material details, and key notes to help customers make informed decisions. At checkout, customers can review the latest order total and delivery details available for their location.

For larger items, delivery may be arranged through freight carriers, and appointment details are shared as soon as they become available.

A straightforward customer-first approach

If something is not right, we aim to resolve it in a practical, fair, and transparent way. Our policies are written to be clear and easy to follow so customers know what to expect before and after purchase.

Shipping coverage and service details are available in our Shipping Policy.

Return eligibility, timelines, and claim steps are available in our Return & Refund Policy.

Material-specific care guidance is available in our Care Guide.

Built to support customers with clarity

Orellan is a specialty home brand operated by Jiangxi Ruer Technology Co., Ltd.

Our design and operations team is based in Jiangxi, China, where we coordinate product development, customer support, and logistics with fulfillment and delivery partners serving customers in the United States.

How We Work

Material Selection

Carefully chosen finishes, woods, stone, and hardware.

Quality Review

Order review, inspection, and packaging before shipment.

Freight Coordination

Large-item delivery arranged through qualified carrier partners.

Customer Support

Clear policies and responsive support before and after purchase.

Global Logistics & US Return Center

To better serve our North American customers, we operate through a global supply and fulfillment network. While our products are crafted and sourced through our manufacturing partners in China, we work with a trusted California-based logistics center to support efficient order fulfillment, quality inspections, and convenient return services within the United States.

If you ever need to make a return, our dedicated US return center is conveniently located at: 360 S Lilac Ave Rialto CA US 92376. (Please contact our customer support team at support@orellan.com prior to returning items so we can issue your RMA).